Please read this document carefully before using the x33 platform. By registering and using our services, you agree to comply with all terms stated herein.
Before reading the full terms, here are the key points every x33 member should understand.
The x33 platform is open only to individuals aged 18 and above. Registration using false information or multiple accounts is strictly prohibited and may result in account suspension.
All transactions are processed through verified and legitimate payment methods. Withdrawals are processed within 15 minutes upon KYC approval. Minimum and maximum deposit limits vary depending on the selected payment method.
All bonuses are subject to the stipulated wagering requirements. Bonuses cannot be withdrawn before wagering requirements are fulfilled. x33 reserves the right to withdraw any bonus obtained through illegitimate means.
You are solely responsible for the security of your password and account. x33 will never ask for your password through any channel. Enable two-factor authentication for added protection.
Any attempt to exploit technical bugs, use third-party software, or commit fraud will result in immediate account suspension and forfeiture of the account balance.
X33 reserves the right to amend these terms and conditions at any time. Changes will be communicated through the platform. Continued use after notice is deemed acceptance of the updated terms.
This document constitutes a binding agreement between you ("Member") and x33 ("Platform"). By registering or using any part of the x33 platform, you confirm that you have read, understood, and agreed to all terms stated herein.
Welcome to x33, an online entertainment platform operated and owned by x33 Holdings. The platform offers a wide range of entertainment services including online slot games, live casino, sports betting, Bingo, and various other games available through the official website at x33.st.
These Terms and Conditions ("Terms") govern the relationship between x33 and every individual who accesses or uses this platform. These Terms are to be read together with Privacy Policy and Responsible Gaming Policy ours, both of which form part of the overall agreement between you and x33.
If you do not agree with any part of these Terms, you are not permitted to register or use the x33 platform. Should you have any doubts or questions regarding these Terms, please contact our support team who are available 24 hours a day via live chat within the platform.
Use of the x33 platform is restricted to individuals aged 18 and above only. By registering, you confirm that you have reached the required age. x33 reserves the right to request proof of age at any time, and failure to provide satisfactory proof may result in account suspension or closure.
The x33 platform is intended for users in Malaysia. It is your responsibility to ensure that your use of this platform complies with your local laws. x33 is not liable for any violation of local laws committed by users.
To register as an x33 member, you must provide true, accurate, and complete information including your full name, email address, phone number, and date of birth. The information provided during registration must match your official identification documents. Any discrepancy may cause delays in withdrawal processing or account closure.
Important: Each individual is permitted to hold only one (1) x33 account. Holding multiple accounts by the same individual is a serious breach of these terms and will result in the closure of all associated accounts and forfeiture of balances.
You are solely responsible for maintaining the confidentiality of your account username and password. x33 will never request your password via email, live chat, or any other communication channel. If you suspect that your account has been accessed without authorisation, please contact our customer support team immediately.
We recommend enabling the two-factor authentication (2FA) feature available in your account settings. This adds an extra layer of protection and ensures that only you can access your account even if your password is compromised.
As part of our commitment to security and compliance, x33 requires identity verification (KYC – Know Your Customer) before your first withdrawal is processed. This requires you to submit a copy of your identification card (MyKad), proof of current address, and in some cases, proof of the payment method used. Verification is typically completed within one hour of receiving complete documents.
It is your responsibility to keep your account information up to date should any changes occur. Outdated or inaccurate information may cause delays in financial transactions. x33 is not liable for any losses arising from inaccurate account information provided by the member.
X33 supports a wide range of popular deposit methods in Malaysia, including FPX (online banking for all major banks), Touch 'n Go eWallet, GrabPay, DuitNow, and direct bank transfer. All deposits are processed instantly with no additional fees from x33. The minimum deposit is RM10, and the maximum limit varies depending on the selected payment method.
X33 is committed to processing all valid withdrawal requests within 15 minutes. Withdrawals may only be made to a verified account or payment method registered in your name. x33 does not permit withdrawals to third-party accounts under any circumstances. The minimum withdrawal limit is RM30 and the maximum daily limit is RM50,000.
All financial transactions on the x33 platform are protected by 256-bit SSL encryption, ensuring your financial data cannot be stolen or misused. x33 does not store your credit card or bank account details directly — all processing is handled through certified, secure payment gateways.
X33 does not charge any processing fees for deposits or withdrawals. However, third-party payment service providers may apply their own fees. Please check with your provider before making a transaction.
All bonuses and promotions offered by x33 are subject to specific wagering requirements (rollover requirements). A wagering requirement is the number of times the bonus amount must be wagered before it can be withdrawn as cash. The specific wagering requirements for each promotion are clearly stated on the Promotions ours.
X33 uses a sophisticated detection system to identify bonus abuse. Activities considered bonus abuse include opening multiple accounts to claim bonuses repeatedly, contradictory betting (arbitrage), and any strategy designed solely to fulfil wagering requirements without genuine risk. Any account found to be involved in bonus abuse will be terminated and the balance forfeited.
All bonuses have a stated validity period. Bonuses that are unused or whose wagering requirements are not met within the specified period will expire automatically. x33 will not extend any bonus validity period under any circumstances unless otherwise stated in the relevant promotion's terms.
All games available on the x33 platform use a Random Number Generator (RNG) certified by international independent testing bodies. This ensures that every game outcome is genuinely random and cannot be manipulated by any party, including x33 itself.
Game-specific rules — including slots, blackjack, roulette, baccarat, and Bingo — are available within each game's interface. It is your responsibility to understand the rules of each game before wagering real money. x33 offers a free demo mode for most slot games so you can practise without financial risk.
In the event of a technical failure or service disruption during a gaming session, x33 will resolve any disputes based on transaction records stored in our system. x33's server log records are final in all disputes relating to game outcomes.
X33 members are prohibited from engaging in any of the following activities:
Any violation of the above prohibitions will result in immediate action, which may include account suspension, permanent account closure, forfeiture of balances and bonuses, and reporting to the relevant authorities where necessary.
You may close your x33 account at any time by contacting our customer support team via live chat. Prior to closure, all eligible cash balances may be withdrawn subject to the standard verification process. Any bonus funds with unfulfilled wagering requirements will be forfeited upon account closure.
X33 reserves the right to suspend or close any account at any time, with or without notice, where there is reasonable cause, including breach of these Terms, suspected fraudulent activity, legal compliance requirements, or at the request of the relevant authorities. In cases of closure due to a terms breach, x33 reserves the right to forfeit the account balance.
To the extent permitted by applicable law, x33 is not liable for any indirect, incidental, consequential, or punitive losses arising from or related to your use of our platform. This includes but is not limited to loss of profits, loss of data, or business interruption.
X33 makes no guarantee that the platform will always be available without interruption or error. While we strive to maintain 99.9% uptime, technical disruptions are occasionally unavoidable. x33 is not liable for any losses resulting from service interruptions beyond our control.
The collection, use, and protection of your personal data by x33 is governed by Privacy Policy our separate policy. Our Privacy Policy complies with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). By using the x33 platform, you consent to the collection and processing of your personal data as described in that Privacy Policy.
X33 will not sell, rent, or disclose your personal information to third parties without your consent, except where required by law or for the purpose of processing your financial transactions through legitimate payment providers.
X33 is strongly committed to a policy of Responsible Gaming. We provide a range of tools to help members manage their gaming habits, including deposit limits, self-break features, and self-exclusion options. If you feel that gaming has become a problem, we encourage you to use these tools or contact a professional support organisation.
Remember: Gambling should be entertainment, not a source of income. Only bet with money you can afford to lose, and never chase your losses. If you need assistance, the x33 support team is ready to help you set limits or pause your account.
These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or related to these Terms shall be resolved through the process prescribed by the relevant authorities.
X33 reserves the right to modify, update, or replace any part of these Terms at any time by providing reasonable notice to members through the platform. Notice of changes will be prominently displayed on the website and sent via email to registered members. Continued use of the x33 platform after changes take effect constitutes your acceptance of the updated terms.
If any provision in these Terms is found to be invalid, unenforceable, or contrary to applicable law, that provision shall be deemed void to the extent of its invalidity, while all remaining provisions shall continue in full force and effect.
If you have any enquiries regarding these Terms and Conditions, please contact our support team via live chat within the platform, or visit the FAQ for answers to frequently asked questions.
Register your x33 account today and enjoy a safe, fair, and exciting online entertainment experience alongside more than 500,000 members across Malaysia.